FAQ

FAQ

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This FAQ was last updated on March 20, 2022.

Frequently Asked Questions

Here are few of the questions clients ask;

1: What will I Get with the Website?

A: When the Website creation process is complete, we will upload all the website files on your web hosting account and you will have full control of all aspects of the website. In addition to the website, at your request, we can provide short training on how to make changes to the website and change elements like pictures and text.

2: What are the payment terms?

A: In order to secure a Domain, SSL Certificate & Hosting services for your website, you will make an initial payment of 50% of the website value before we can begin the development process. Once we have developed the website and all the changes are done according to your specifications, you will be required to clear the balance before the website is launched.

3: What happens after I Pay?

A: After we have gained a full understanding of the kind of website you are looking for, our team will embark on developing your website by first creating a high fidelity mock-up of the website for your review. After approval from you, we will then start working on the actual website that will result in a complete website ready for launch after your approval.

4: How long will it take to see my new website?

A: This is usually determined by how much content you have and the number of pages we will be building. However, the average turn around time is about 2 weeks from the time we receive content to the time the website is launched. This usually takes into consideration the time it will take to do revisions and initiate the launch sequence after we have received a go-ahead to launch. The time it takes to get the first preview can be as low as 5 days.

5: How Many Changes Can I Make before Launch?

A: Once we have issued the first preview, You will have 1 FREE month to make all the changes you need on the website after which we will be able to proceed with the launch. You can issue as many changes as you deem necessary but the restriction will be on the number of days available to make the changes. This will allow us to keep our promise of delivering the website within the deadline agreed upon. If you need frequent website updates, please feel free to subscribe to any of our website maintenance plans here.